Message from My Mentor That Will Really Help Your Farming Business 2
- Do what you say you will do. Don’t make promises you can’t or won’t keep. Most people’s mistrust has come from the untrustworthy actions of others in the past
- Listen to people carefully and tell them what you think they are saying. If you have it wrong, accept the correction and revise what you say. People trust most the people whom they believe understand them.
- Understand what matters to people and work hard to protect anything that is related to what matters to them. People trust those who are looking out for their best interests.
- Share yourself honestly. Hiding shortcomings may improve your image, but it doesn’t build trust. Admitting an untrustworthy action is itself a trustworthy action. A lot of mistrust begins when people are unable to read you.
- Ask for feedback and acknowledge unasked-for feedback on the subject of your own trustworthiness whenever it is given. Regard it as valuable information and reflect on it. Feedback may be biased, and you don’t have to swallow it whole. But check it for important half-truths.
- Don’t try to push others to trust you further than you trust them. Your own mistrust will be communicated subtly and will be returned to you in kind. Trust is mutual, or else it is very shallow.
- Try extending your trust of others a little further than you normally would. Being trusted makes a person more trustworthy, and trustworthy people are more trusting.
8. Don’t confuse being trustworthy with “being a buddy.” Being a buddy for any purpose besides friendship is an untrustworthy. Besides, trust doesn’t automatically come with friendship.
- Don’t be surprised if your trust-building project is viewed suspiciously. Asking people to let go of their old mistrust of managers and of you in particular means a significant transition. Their mistrust—justified or not—was a form of self-protection, and no one readily gives up self-protection.
- If all of this is too complicated to remember and you want a single key to the building of trust, just remind yourself, “Tell the truth.”